Privacy Policy

The Continental Exchange is a company registered in Austin, Texas.

The Continental Exchange, along with its affiliated entities (“we/us/our”), is dedicated to protecting the privacy of all individuals we engage with, including clients, visitors to our websites, and those we provide services to or otherwise interact with (“you/your”).

This Privacy Policy outlines the practices of research & connectivity services provided by The Continental Exchange® (“TCE,” “we,” and “us”). TCE collects, utilizes, shares, and secures information gathered from users and website visitors (individually, a “Site” and collectively, the “Sites”).

All who have agreed to our Terms and Conditions and participate in introductions, consultations, or surveys facilitated by TCE are subject to the terms set forth and explicitly included in this Privacy Policy. Visitors who have not agreed to our Terms and Conditions consent to the collection and usage of their information by accessing the Sites according to the terms of this Privacy Policy.

We highly value your privacy rights and commit to processing personal information about you or provided by you in strict accordance with the “American Data Privacy and Protection Act” of 2022 and furthermore the “Texas Data Privacy and Security Act (TDPSA),” effective July 1, 2024, as well as the General Data Protection Regulation (GDPR). Additionally, we monitor developments in federal data privacy legislation and will adjust our practices accordingly to comply with any relevant requirements.

We’ve formulated this Privacy Policy with clarity and brevity in mind. Take a moment to carefully review it, as it outlines our approach to handling your information and how we intend to safeguard it.

By using or accessing our websites or the services, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy.

This privacy policy is intended to explain:

  1. Information we collect
  2. Where we collect information
  3. How we use your information
  4. Who we may disclose your personal information to
  5. Data security and protecting your information
  6. Contacting us, your choices, and your right to make complaints
  7. Children’s privacy
  8. Changes to this Privacy Policy
  9. Cookies policies

1. Information We Collect

We collect various types of information in order to provide our research & connectivity services efficiently and effectively. This may include:

  • Personal Information: This includes but is not limited to your name, contact information, professional background, and preferences.
  • Usage Information: We may collect information about how you use our platform, including log data, device information, and IP addresses.
  • Communications: We may collect information from communications exchanged between you and our team or between you and the experts you engage with through our platform.

2. Where We Collect Information

  • Communication Records: When you reach out to us through mail, phone, chat, email, or any electronic method, we may retain records of our correspondence.
  • Provided Information: Any personal details you share with us, such as when you register to access our websites or engage with us, including your name, title, role, contact information, username, or similar identifiers.
  • Transaction Details: Information regarding transactions you conduct on our websites or other platforms, along with the fulfillment of services we offer.
  • Survey Responses: Occasionally, we may request your participation in surveys for research purposes, and any data you provide in completed surveys will be collected by us.

3. How We Use Your Information

The Continental Exchange operates within the knowledge economy, providing research & connectivity services engaging in activities that involve identifying industry experts, referred to as “Specialists,” and facilitating their introduction to our clients for various interactions and consultations.

We use the information we collect for various purposes, including but not limited to:

  • Providing and improving our research & connectivity services.
  • Customizing your experience and preferences.
  • Communicating with you regarding your account, inquiries, or requests.
  • Conducting research and analysis to enhance our services.
  • Complying with legal obligations.

4. Who We May Disclose Your Personal Information To

We respect your privacy and are committed to protecting your personal information. As such, we do not share your personal information with clients, affiliates, or service providers for operational or marketing purposes unless explicitly required to provide you with the services you have requested.

The only circumstances under which we may disclose your information include:

  • Legal Obligations: To comply with applicable laws, regulations, or legal processes.
  • Protection of Rights: To safeguard the rights, property, or safety of The Continental Exchange, our users, or others.

SMS Statement:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security and Protecting Your Information

  • Internet Security: We understand that no data transmission online is completely immune to breaches. However, we employ robust encryption methods to safeguard your information, adhering to the highest industry standards.
  • Data Storage: Your data is stored securely on servers hosted by our trusted subcontractors.
  • Data Retention: We will retain your information for the duration necessary to fulfill the purposes for which it was collected.

6. Contacting Us and Your Choices

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at cleach@thecontinental.exchange.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

8. Cookies Policy

The Continental Exchange utilizes Cookies across our entire website network. Cookies consist of text strings that identify a visitor’s browser upon visiting any of our websites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.